INTERSOS sta selezionando un/a Programme Coordinator da inserire nella sua operatività in Iraq e Giordania. Durata 4 mesi. Tipo contratto: Co.co.co. Scadenza candidature 23/09/2026

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Programme Coordinator Iraq/Jordan

Code:  SR-29-10286

Duty station: Erbil, with missions to Jordan and visits to the projects' locations

Starting date: 11/04/2026

Contract duration: 3,5 months

Reporting to: Head of Mission

Functional Supervisor: Regional Programme Coordinator

Supervision of: project managers

Type of Duty Station: 

General context of the project

INTERSOS is actively engaged in humanitarian work across Iraq and Jordan, focusing at core on Protection services, with additional thematic sectors like Education being key in Iraq.

INTERSOS has maintained a presence in Iraq since 2003, where it currently operates across the governorates of Ninewa, Salah Al Din (SAD), Erbil, and Sulaymaniyah. The main coordination office is in Erbil, supported by field offices. The programmatic approach aims at providing essential lifesaving services to IDP, refugees, and host communities. In iraq, INTERSOS is a major protection actor, offering a comprehensive package of services both in-camp and out-of-camp, including Case Management, MHPSS and Legal services.

Supported access to formal and non-formal education for Syrian refugees and Iraqi IDPs, particularly in the Kurdistan region, is a complementary key pillar of INTERSOS interventions in Iraq. The current environment is leading to an exciting transition from traditional humanitarian interventions to longer-term durable solutions, stabilization, and development interventions, albeit critical humanitarian needs remain present, Iraq being today a neglected crisis

INTERSOS began its work in Jordan in 2012 where it continues to assist Refugees and the Host Communities in urban and peri-urban areas, with a specific focus on the most vulnerable groups. A coordination and joint field office is located in Amman. with active operations and field offices in both the south and north of the country (Irbid, Karak, Ma'an). Protection, including Child Protection, prevention and response to Gender-Based Violence (GBV), and specialized assistance to persons at heightened risk are at the core of INTERSOS programming in Jordan. Community-based approaches and localization are the foundations of the programming, implemented through Community-Based Protection programmes and strategic partnerships with Local NGOs and CBOs (Community-Based Organizations).

General purpose of the position

Support the Head of Mission in the development, definition, and management of the mission program in accordance with INTERSOS strategies, plans, and policies.

Lead the development of new concept notes and project proposals in Jordan and Iraq, in collaboration with the Deputy Regional Director and Senior Management Team.

Supervise, coordinate, and provide quality support to Project Managers/Program Managers in both countries to develop and implement the program within the recently merged mission.

Provide temporary signing authority for pre-approved documents when the Head of Mission is out of Jordan. Participate in donor meetings as required to maintain institutional relations and project visibility.

Serve as Acting Head of Mission in the absence of the Head of Mission to ensure uninterrupted management and oversight, in strict coordination with the Regional Director.

Main responsibilities and tasks:

Strategy and representation

• Support the Head of Mission and SMTs in the development, implementation and evaluation of the mission strategy, program and quality of projects in line with INTERSOS country strategies, policies and guidelines. Provide updated information, inputs and recommendation for new and ongoing interventions in the country
• In coordination with the technical referents, Deputy Regional Director lead the design and development of potential new funding opportunities, in Jordan and Iraq, and the new project concept notes/proposals drafting the narrative and contributing to the budget preparation, ensuring the collaboration with all the support Departments (HR, Logistics and Security).
• Conduct regular context analysis (country’s socio-economic situation, donors trends, needs and gaps) in order to identify funding opportunities in both countries. Is accountable for properly studying data collected from the field and detecting population’s needs, study the context, translate the strategic macro-objectives into concrete actions and analyze the consequences of an intervention of INTERSOS, evaluating risks and constraints and setting priorities
• In coordination with the Head of Mission, establish and maintain collaborative relations with relevant donors, project stakeholders, local partners and other organisations working in the area. Develop strategic partnerships with local organizations and stakeholders when possible
• In collaboration with the Head of Mission and technical referents, proactively participate and represent INTERSOS in meetings with relevant donors and stakeholders, in both Jordan and Iraq.
• Support the SMTs in maintaining productive working relationships within different coordination fora (clusters, working groups, etc.).

Implementation, reporting and quality control

• Supervise and keep updated workplans and related financial plans of projects with the contribution of Program Managers and relevant team members. Prepare quality narrative reports reflecting the progress and status of projects in a transparent, timely and professional manner
• In coordination with all other departments ensure the smooth running of operations and support the implementation of the program
• Provide guidance and support the Project Managers in project management and project cycle, work planning, activities, budget management and all operational and management aspects. Support in planning and monitoring the implementation of activities, budget follow up and achievement of results.
• Monitor the level of progress achieved by each project. Supervise, plan, monitor, evaluate and ensure the quality of work and the achievement of high standards in terms of design, implementation and evaluation
• Lead the kick-off planning and final review meetings for each project
• Guarantee the application of INTERSOS procedures and compliance to donor policies, procedures and procurement for reporting and implementation, in collaboration with the Head of Mission and Deputy Regional Director
• Contribute to address in a timely manner all comments by donors on proposals in liaison with relevant staffs and HQ

• Oversee the program development, implementation, ensuring targets and quality are respected in collaboration with MEAL department

• Collaborate with Finance, Logistics, HR, SMT and Security departments in the development of new proposals
• Ensure that contractual obligations and reporting deadlines are known and met by all departments
• Inform relevant staffs on issues identified and seek HQ advices on potential solutions that would meet donors’ compliances
• With the support of the Finance Coordinator supervise the management of budgets in line with donors and INTERSOS guidelines, supporting budget and program revisions when needed
• Organise monthly program meetings in both countries.
• Follow up expenditures through monthly program review meetings and financial expenditure reports prepared by the finance department
• Support the Head of Mission and MEAL department in the set-up and implementation of the projects’ MEAL plans and activities
• Provide supervision and feedback on the monthly Project Appraisal Tool (PAT) for Jordan and Iraq.
• Guarantee regular update of IMP projects sections
• Ensure high-quality donors’ reporting
• Guarantee the timely submission to HQ and donors

HR management

• Is responsible for leading, supporting and supervising the Program Managers/Project Managers strengthening their capacities and ensuring a regular evaluation through the Internal Review Process (IRP) tools. Provide coaching, identify training needs and evaluate the staffs under his hierarchical supervision
• In collaboration with the HR department and Head of Mission support the recruitment of new program staff.
• In collaboration with the HR department ensure that Program Managers/Project Managers respect INTERSOS rules and regulations and adhere to INTERSOS Fundamental Charter Values and Code of Ethics

Required profile and experience:

• BA in International Affairs, Development, International Political Economy or other relevant field
• Minimum five years experience in humanitarian contexts
• Ability to manage a large team
• Strong knowledge of proposal development and financial management
• Experience working with major grants and international donors
• Desirable experience in managing integrated projects
• Essential computer literacy
• Good organizational and planning skills
• Leadership, team management, and cooperation
• Behavioral flexibility
• Negotiation skills and decision-making skills
• Diplomatic, interpersonal and good communication skills
• Ability to take initiative and work independently
• Understanding of humanitarian operations principles, standards and best practices
• Commitment to INTERSOS principles
• English essential. Arabic desirable.

General conditions and benefits:

• Salary range: 14 - 4.505€ - 5.182€ monthly gross

• Accommodation: House allowance or shared Guesthouse

• R&R: N/A
• Annual Leave: 2.5 days per month
• Medical insurance for the staff
• Transportation and visa: Round-trip flights. For missions lasting at least 9 months, an additional flight ticket to the Country of residence and return to the mission will also be provided.

• Induction: one week of online induction before the deployment 

HOW TO APPLY:

Interested candidates are invited to apply following the link below: 

https://www.intersos.org/field/#intersosorg-vacancies/vacancy-details/6a96ec9ce9df03d9718b0f7b/ 

Please note that our application process is made of 3 quick steps: register (including your name, email, password and citizenship), sign-up and apply by attaching your CV in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS. 

Please also mention the name, position and contact details of at least three references: two line managers and one HR referent. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.