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AVSI – Operations Manager – Mozambico

Fondazione AVSI sta selezionando un/a Operations Manager da inserire nella sua operatività in Mozambico. Durata 12 mesi, rinnovabili. Scadenza candidature 20/08/2022

Operations Manager – Mozambico

Location: Pemba/Maputo

Starting Date: 02.09.2022

Language: English

Reporting to: 1st AVSI Mozambique Country Representative; 2nd AVSI South & East Africa Regional Manager

Aim of the position: The Operations Manager assures efficiency and efficacy in all operations within the country. She\he assures compliance (accountability) with AVSI’s internal policies and procedures, and according to those provided by the Donors. The Operations Manager performs each activity according to the Code of Ethics in line with AVSI Mission, Values and Method and shares the organizational culture with colleagues, beneficiaries and all stakeholders. He\she is a role model in understating, sharing and adhering to AVSI core values and behaviors (focusing on transparency, integrity, accountability, etc. as per AVSI Code of Ethics) and ensures their adoption and implementation.

Main tasks and responsibilities: 

• Under the lead of the Country Representative he\she, plays a key role in the development and implementation of the country programme direction and strategy in all aspect related to operations.
• Collaborate with HR at the Country level for administrative issue related to employment and under the supervision of the Country Representative
• Ensure compliance with AVSI policies and local laws including NGO law, tax, and any other applicable local laws, providing a framework for effective policy implementation concerning operations.
• Developing and implementing annual departmental plans in line with the country annual plan and measuring performance against key indicators
• Comply and support the implementation and correct application in all AVSI Mozambique offices and field bases of all Procedures (Mozambique Operations Manual) and guidelines and actively engage in problem solving through informed and innovative solutions
• Represent AVSI in technical forums and to donors and other external stakeholders (including the media) when requested by the Country Representative
• Under the supervision of the Country Representative he\she is the liaison with HR at the local level for the administrative aspect of employment.

Specific duties:

As a member of the Strategic Management Team
• Under the lead of the Country Director, to play a key role in setting /developing as well as implementing policy and strategic direction of the country programme
• To actively engage in problem solving through informed and innovative solutions
• To comply and support the implementation of all procedures and guidelines
• To support AVSI teams in delivery of quality programmes through coordination, advice, information sharing & analysis
• To co-ordinate activities between all field offices in Mozambique and the country office in Maputo

Operational Management
• Overall responsibility for effective and efficient management of the field projects consistent with the project management cycle and AVSI’s systems, policies and procedures
• Ensure compliance by providing a framework for effective policy implementation
• Ensure the developing and implementation of annual departmental plans (finance and administration, Logistic) in line with AVSI HQ policies
• Work closely with the Country Director, Logistics, Administration Managers as well as Program Managers to ensure quality programme implementation
• Line-manage the AVSI Project Coordinators to ensure that appropriate management, administration, logistic, finance, and communication systems are in place and followed
• Coordinate activities and maintain continuous communication flow between the field offices and the country office in Maputo
• Ensure monitoring systems are in place and that project reviews/audits are carried out periodically in conjunction with the team, Country Director, local stakeholders and project partners
• Through regular field visits and good communication with field sites provide sound technical advice on the operational aspects of project management i.e. logistics, finance and administration
• Represent AVSI Mozambique in technical forums and to donors and other external stakeholders (including the media), when requested by the Country Director

Programme Development
• Ensure all relevant authorities are included in the planning and implementation of projects as appropriate
• Draw up plans, proposals and budgets for new projects/extensions of projects in conjunction with the relevant team and financial staff
• Proactively contribute to programme development and strategy

• Ensure all projects adhere to AVSI’s systems and procedures (administrative, financial and logistical) so that effective and efficient support functions contribute to improvement of programme quality
• Ensure that project implementation meets donor compliance requirements
• Together with the Administration and Finance Manager, Logistics Manager and Human Resources Manager, provide the Project Coordinators the necessary support to ensure appropriate AVSI administrative, financial and logistics systems/procedures are in place, maintained and adhered to so that all support functions are carried out effectively and efficiently
• Ensure AVSI in complies with all legal and bureaucratic requirements in country
• Support field sites in the timely preparation of projected expenditures each month (cash book management) and discuss/analyse monthly Financial Planning and reports
• Exercise accurate budget control and ensure financial management at project sites are in line with relevant project proposals
• Oversee budgets revision/realignments for submission to donors and provide advice and assistance where necessary
• Ensure that an overview of project spending and financial reporting is maintained and
•provide advice and assistance whenever required
•strengthen capacity of administration / logistic staff through ad hoc and on the job train

• With the Country Representative’s approval, represent AVSI to donors, local institutions and authorities, NGOs and other parties as necessary

Essential Requirements

Education: University degree in Business Administration, Economics or equivalent
Work experience: at least 2 years of experience in development/Humanitarian context

Language proficiency
• Proficient knowledge of English (written and oral) C1

Required skills and experiences

• At least 5 years of experience in finance/accounting/administration sector
• Proficient knowledge of the standard IT software
• Strong capacities of financial management and planning
• Leadership and training skills
• Corporate managing and organizational skills
• Capacities of managing of external audits


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