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AVSI – Operations Manager – Sierra Leone

FONDAZIONE AVSI sta selezionando un/a Operations Manager da inserire nella sua operatività in Sierra Leone. Durata 12 mesi. Tipo contratto: Altro Scadenza candidature 09/10/2023

Role: Operations Manager (OM)

Duty Station: Freetown, with periodic missions to Project offices

Starting date: 15/11/2023

Period: 12 months, renewable, starting from November 2023 (minimum 2 weeks are necessary to complete the visa procedure)

Language proficiency

  • Proficient knowledge of English (written and oral) C1

Reporting structure:

1st AVSI Sierra Leone Country Representative

2nd Regional Manager for West Africa

Aim of the position:

The OM assures efficiency and efficacy in all operations within the country. She/he supervises and coordinates the organization’s daily operations and administration, and is tasked with planning, executing, overseeing, and regulating all activities related to finance, logistics and security. She/he has the role to strengthen the organization’s operational capacities, and formulating policies that assures compliance (accountability) with AVSI’s internal procedures, and according to those provided by the Donors.  This role includes direct oversight of financial planning, forecasting, budget distribution, and the management of the Operations Team. The Operations Manager performs each activity according to the Code of Ethics in line with AVSI Mission, Values and Method and shares the organizational culture with colleagues, beneficiaries, and all stakeholders.  He\she is a role model in understating, sharing and adhering   to AVSI core values and behaviors (focusing on transparency, integrity, accountability, etc.  as per AVSI Code of Ethics) and ensures their adoption and implementation.

Main Responsibilities:

  • Compliance: Ensure operation compliance with AVSI policies and local laws including NGO law, tax, and any other applicable local laws, providing a framework for effective policy implementation.
  • Operational Management: To uphold the organization’s operational efficacy and efficiency, supporting and promoting the growth of the staff, providing to the team technical guidance, improving internal quality, coordination and workflows. To coordinate activities of country offices in field of operation and ensure constant update and alignment with Regional/HQ offices.
  • Program Development: To participate in the development and implementation of the country’s programme direction and strategy in all aspects related to operations.

Main Tasks:


  • To comply and support the implementation of all procedures and guidelines and ensure compliance by providing a framework for effective policy implementation.
  • To ensure all projects adhere to AVSI’s systems and procedures (administrative, financial, and logistical) so that effective and efficient support functions contribute to improvement of programme quality.
  • Ensure that project implementation meets donor compliance requirements.
  • To support AVSI teams in delivery of quality programmes through coordination, advice, information sharing & analysis.
  • Together with the Administration and Finance, Logistics personal, To provide the Project Coordinators the necessary support to ensure appropriate AVSI administrative, financial and logistics systems/procedures are in place, maintained and adhered to so that all support functions are carried out effectively and efficiently.
  • To ensure AVSI’s compliance with all legal and bureaucratic requirements in country.
  • To ensure compliance with AVSI policies and local laws including NGO law, tax, and any other applicable local laws, providing a framework for effective policy implementation concerning operations.
  • To exercise accurate budget control and ensure financial management at project sites are in line with relevant project proposals.
  • To oversee budgets revision/realignments for submission to donors and provide advice and assistance where necessary.

Operational Management:

  • To Ensure the developing and implementation of annual departmental plans (finance and administration, Logistic) in line with the country annual plan and measuring performance against key indicators. 
  • To work closely with the Country Director, Logistics, Administration Managers as well as Program Managers to ensure quality programme implementation.
  • to ensure that appropriate management, administration, logistic, finance, and communication systems are in place and followed.
  • To coordinate activities and maintain continuous communication flow between the field offices and the country office.
  • Support field sites in the timely preparation of projected expenditures each month (cash book management) and discuss/analyse monthly Financial Planning and reports.
  • To ensure monitoring systems are in place and that project reviews/audits are carried out periodically in conjunction with the team, Country Director, local stakeholders, and project partners.
  • Through regular field visits and good communication with field sites, to provide sound technical advice on the operational aspects of project management i.e., logistics, finance and administration.
  • To provide guidance on internal processes for internal controls, approvals, monitoring spending, and making budget adjustments in line with operational and programmatic needs and with donor requirements.
  • To improve the efficiency and efficacy of operation department, improving segregation of tasks, work, and communication flows.
  • To strengthen capacity of administration / logistic staff through ad hoc and on the job traing.
  • To support the coordination between operations and the other departments to ensure alignment.
  • To actively engage in problem solving through informed and innovative solutions.
  • To ensure that an overview of project spending and financial reporting is maintained.
  • Any other tasks identified by the supervisor.

Programme Development:

  • Under the lead of the Country Director, to play a key role in setting /developing as well as implementing policy and strategic direction of the country programme.
  • Proactively contribute to programme development and strategy.
  • Ensure all relevant authorities are included in the planning and implementation of projects as appropriate.
  • Draw up plans, proposals and budgets for new projects/extensions of projects in conjunction with the relevant team and financial staff.

Essential Requirement:

Education:  University degree in Business Administration, Economics or equivalent.

Work experience:  at least 3 years of experience in development/Humanitarian context, preferably in an operational position.

Required skills and experiences:

  • At least 5 years of experience in finance/accounting/administration sector.
  • Proficient knowledge of the standard IT software (accounting software).
  • Strong capacities of financial management and planning.
  • Leadership and training skills.
  • Corporate managing and organizational skills.
  • Capacities of managing of external audits.


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