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INTERSOS – Programme Manager – Yemen

INTERSOS sta selezionando un/a Programme Manager da inserire nella sua operatività in Yemen. Durata 12 mesi. Tipo contratto: Tempo det. Scadenza candidature 10/11/2023

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Programme Manager-Yemen

Code: SR-35-9114

Duty station: Aden & Sana’a (50% – 50%)

Starting date: 

Contract duration: 12 months (until 31/12/2024)

Reporting to: Head of Programme

Supervision of: Project Managers

Dependents: Non-family duty station

General context of the project

In 2023, Yemen remains one of the world’s largest humanitarian crisis and aid operation. Over 8 years of war and armed conflict killed and injured tens of thousands of civilians, causing immense suffering for the Yemeni people. The economy and the currency continued to collapse as foreign reserves were depleted and the government was unable to subsidize food and other commodities for which Yemen is 90% import-reliant. The situation was exacerbated by the global COVID-19 turndown which led to a sharp drop in remittances, the largest source of foreign currency and a lifeline for many families where 80% of people live below the poverty line. As a result, millions more people cannot afford to meet their basic needs. A fuel crisis in the North, part of a dispute over the use of revenues, led to chronic fuel shortages and price hikes. Government capacity to regularly pay salaries and pensions to public employees has been hindered and public services have been degraded. Yemen is also vulnerable to natural hazards. Heavy rains and flooding regularly devastate communities, causing deaths and injuries, again destroying infrastructure and livelihoods, and increasing diseases spread and displacement. The impact of the drivers of the crisis is most visible in the growing risk of famine and acute severe malnutrition, disease outbreaks, conflict casualties, forced displacement (4 million IDPs) and reversal of past development gains. In addition, the conduct of the parties to the conflict has had a profound impact on the aid operation – particularly humanitarian access, aid delivery and independent data collection/assessments.

General purpose of the position

The Programme Manager brings together the different project components (following the sector PMs throughout the project cycle, coaching and guiding them in the process so they develop their capacities) and ensures quality and timely reports to the donor (monthly, ad hoc, interim and final reports to donor).

The Programme Manager ensures constant engagement by/with different support departments to ensure timely support to the project team.

The Programme Manager ensures the regular review of grant/budget and supervises/monitors closely the financial planning, liquidity planning and budget utilization/burn rate monitoring.

He/she works closely together with logistics department to develop, monitor and update timely and accurately the projects specific procurement plan, with special attention for procurement of drugs and medical equipment, among others. 

Main responsibilities and tasks

Main responsibilities:

Project implementation, reporting and quality control

  • Supervise and keep up-to-date work plans and related financial plans of projects with the contribution of Project Managers and relevant team members, ensuring timely and quality implementation
  • Guarantee the application of INTERSOS procedures and donor’s rules for reporting and implementation in collaboration with the Grants Unit.
  • With the support of the Country Finance Coordinator, supervise the management of the budget of all the projects in line with donor and INTERSOS guidelines, supporting budget and program revisions when needed
  • Provide support and supervision to the Project Managers through regular field visits, meetings with the staff and the line managers, supervising the planning of the activities and programmes
  • Ensure each project of INTERSOS is regularly reviewing frameworks and monitoring results against set indicators.
  • In coordination with the Grants Unit and under the supervision of the Head of Programme, ensure all reports are appropriately drafted and submitted on time to donors.

Human Resources:

  • Supervise the Project Managers, strengthening their capacities and ensuring regular evaluation through the Internal Review Process (IRP) tools
  • In line with the INTERSOS Policies and in collaboration with the HR department, support the Head of Programme in recruit, train, supervising and evaluating of the PM, including identification of capacity-building gaps and implementation of related training sessions
  • Together with the HoM and Head of Programme, ensure that PMs respect INTERSOS rules and regulations and adhere to INTERSOS Fundamental Charter Values and Code of Ethics

Strategy Development and Fundraising:

  • With the supervision of the Head of Programme and in collaboration with the Grant Units and Technical referents, lead in the drafting of potential funding opportunities and the new project proposals.

Monitor, Evaluation and Supervision:

  • Provide guidance and support to Project Managers on the work planning, budgets, and spending
  • Under the supervision of the Head of Programme and with support of the MEAL Coordinator, monitor the level of progress achieved by each project
  • Support Project Managers in planning and monitoring the implementation of activities and achievement of results
  • Provide supervision and feedback on the monthly Project Appraisal Tool (PAT), both at a technical and financial level
  • Guarantee regular update of projects IMP sections

Perform any other related duties as required.

Required profile and experience


Hold an BA degree in any related field (Economics International Relations, Political Science) ; MA is a plus

Professional Experience

  • At least 2 year of professional experience working with humanitarian NGO, working in program design and evaluation
  • Demonstrate active direct experience in dealing with grants (proposal development and/or reporting) from DG ECHO, in addition to minimum 1 additional donor out of the following list: UNHCR, BHA, and OCHA
  • Demonstrate complete familiarity with Project Cycle Management – strong project management skills
  • Prior work experience in complex humanitarian setting and/or the Middle East region is desirable
  • Multi-sector experience (ideally including protection and Health and Nutrition)

Professional Requirements

  • Demonstrate very good familiarity with Project Cycle Management
  • Familiarity with international humanitarian operations, coordination structures, and the mandates of donors, UN agencies, and NGOs.
  • Demonstrated leadership and interpersonal skills
  • Excellent computer skills
  • Strong experience with monitoring tools and systems
  • Readiness and ability to move around in Yemen
  • Readiness to commit and adhere to the values, mission and vision of INTERSOS


  • Fluent English (written and spoken)
  • knowledge of Arabic is an asset.

Personal requirements 

  • Excellent analytical skills, observation and analysis capacity
  • Very strong interpersonal skills: strong communication and diplomatic skills
  • Practical and problem-solver
  • Excellent ability to establish inter-personal relations and good negotiation skills
  • Strong team spirit, comfortable in a multi-cultural environment
  • Attention to detail and structured way of approaching tasks (very organized)
  • Ability to plan ahead and output oriented (pro-active)
  • Able to ensure quick quality delivery in stressful environment (stress-resilient)
  • Ability to deal with heavy work pressure; while living in a heavy movement restricted living environment


Interested candidates are invited to apply following the link below: 

Please note that our application process is made of 3 quick steps: register (including your name, email, password and citizenship), sign-up and apply by attaching your CV in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS. 

Please also mention the name, position and contact details of at least three references: two line managers and one HR referent. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.


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