Vuoi ricevere ogni giorno i bandi e le news?

INTERSOS – Protection Coordinator – Moldavia

INTERSOS sta selezionando un/a Protection Coordinator da inserire nella sua operatività in Moldavia. Durata 12 mesi. Tipo contratto: Scadenza candidature 21/11/2023

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Protection Coordinator

Code: SR-59-9131

Duty station: Chisinau, with frequent visits to various field locations

Starting date: 01/01/2024

Contract duration: 12 months

Reporting to: Head of Mission

Supervision of:Protection Officer, Protection team leaders, protection monitoring team

Type of duty station: Accompanied duty station

General context of the project

On March 3rd 2022, INTERSOS started the first activities in support of the population in transit in Moldova. INTERSOS was initially present at the borders in the south-east of the country with operational headquarters in the capital, Chisinau. We established a mobile clinic to offer primary healthcare for refugees in transit at the border point of Palanca. There, as in the nearby border point of Tudora, INTERSOS carried out protection activities in cooperation with UNHCR including identification of vulnerable people, referrals, direct psychosocial support and information provision on available services. In the following months, INTERSOS established its presence in the Palanca Bus Hub and in the districts of Căușeni and Ștefan Vodă. A protection and medical team began providing primary healthcare, protection monitoring, PSS as well as internal and external referrals for Ukrainian and Third Country Nationals fleeing the conflict. Due to the geographical spread of the displaced population, INTERSOS Moldova soon expanded its activities into the central region of the country, covering the city of Chișinău and the districts of Călărași, Fălești, Hîncești, Strășeni and Ungheni. A special focus has been put on reaching the most vulnerable communities therefore, assessments have been conducted in the northern, central and southern regions of the country. The mobile protection units engaged with local actors and representatives of communities and individuals at risk in order to understand their needs and provide durable solutions. INTERSOS is now engaged in the provision of services for the displaced Roma community in multiple districts.

During 2023, Intersos expanded its activities increasing its teams of Psychologist, Medical Doctors, Nurses, Health Promoters, Case Managers and Cultural Mediators.

General purpose of the position

In collaboration with the HOM, define and coordinate the implementation of the protection strategy of the mission.

Provide technical guidance and advices to protection staffs ensuring the different components of the programme are delivered according to internal guidelines and in line with international standards and principles, in order to achieve mission’s goals effectively, according to INTERSOS vision and values.

Main responsibilities and tasks

Coordination and support:

  • Contribute to design the protection strategy and provide technical support and assistance to the implementation of protection related activities
  • Contextualize and adapt internal and global guidelines, guarantying these are rolled out and known by staffs
  • Ensure cohesion and harmonization of protection activities and services across the different implementation sites within the mission
  • Deliver training and workshops to protection staffs to strength skills on specific protection topics identified
  • Deliver trainings and workshops to non-protection staffs to build skills and knowledge of protection principles and enable them to mainstream protection in different sectors
  • Assess regularly protection needs and gaps of target populations in current and prospective areas of operations, periodically update the protection situation analysis and inform the programme teams accordingly
  • Create opportunities for experience sharing and learning within the protection team in order to strengthen cooperation and collaboration
  • Provide strategic protection analysis and development of periodic trend reports (including aspects of conflict analysis, gender and risk management) from programme experience to improve development, implementation and policy and advocacy activities
  • Ensure that protection data is collected, archived, processed, analysed and disseminated in ethical modalities, in line with internal data protection protocols
  • Undertake regular field monitoring visits and provide support tools to monitor quality of programme implementation
  • Identify opportunities for new protection interventions and support assessments and developments of new project proposals
  • In cooperation with the accountability unit, support the development of complaints mechanisms for beneficiaries and make sure complaints are addressed properly
  • In cooperation with the accountability unit, follow up on the implementation of the Child Protection (CP) and Protection from Sexual Exploitation and Abuse (PSEA) policies

Supervision and Staff Management:

  • Directly supervise, coach and mentor Protection Officer and conduct regular performance reviews (IRP), and define the work plan
  • Review work plans of Protection team and define priorities together with Protection Project Managers
  • Organize ad hoc protection meetings with Protection teams according to Project Managers’ needs to share challenges and priorities and develop action plans to address them

Networking and partnerships:

  • Establish and maintain collaborative relations with relevant partners, project stakeholders and other organizations
  • Maintain effective relationships with Protection, GBV and CP clusters and related working groups at national level
  • Ensure that main protection concerns are brought to relevant stakeholders to advocate for the respect of human rights and minimum protection standards
  • Coordinate with other internal departments to guarantee good collaboration
  • Network with Protection Coordinators from other missions to share best practices and resources

Required profile and experience


  • BA in a relevant field (Social Science, Psychology, Social Work, Human Rights, International Humanitarian Law or other fields related to social development and humanitarian work)
  • Desirable Master’s degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects

Professional Experience

  • Minimum of five years of relevant working experience in protection-related sectors, preferably within an INGO

Professional Requirements

  • Strong theoretical, technical and practical background in protection
  • Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
  • Ability to work under pressure, flexibility
  • Problem solver, dynamic, mature, proactive
  • Diplomatic skills in networking with partners, authorities and donor
  • Experience in complex emergency setting involving internal displacements
  • Reporting skills, experience with monitoring tools and systems, data collection and analysis


  • Fluency in English
  • Knowledge of Ukrainian/Romanian is an asset

Personal requirements 

  • Ability to work under pressure, flexibility
  • Problem solver, dynamic, mature, proactive
  • Diplomatic skills in networking with partners, authorities and donor
  • Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team


Interested candidates are invited to apply following the link below: 

Please note that our application process is made of 3 quick steps: register (including your name, email, password and citizenship), sign-up and apply by attaching your CV in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS. 

Please also mention the name, position and contact details of at least three references: two line managers and one HR referent. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.


Leggi anche

Lascia un commento

Il tuo indirizzo email non sarà pubblicato. I campi obbligatori sono contrassegnati *