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HELPCODE – Program coordinator – Mozambico

HELPCODE ITALIA sta selezionando un/a Program coordinator da inserire nella sua operatività in Mozambico. Durata 8 mesi. Tipo contratto: Scadenza candidature 15/03/2024


Helpcode has been operating in Mozambique since 1988, with emergency response and development co-operation interventions in Cabo Delgado, Maputo, Sofala, Manica and Inhambane. In Cabo Delgado, Helpcode works since 2021 in response to the humanitarian emergency, with a consolidated program covering Protection – with a specific focus on protection monitoring, referrals, prevention, mitigation and response to gender-based violence, women’s socio-economic empowerment, child protection -, WASH and Education in Emergencies.

Purpose of the Role

Under the line management of the Country Coordinator, the Program Coordinator will be in charge of direct oversight and technical and strategic leadership for Helpcode emergency and nexus response in Cabo Delgado, Mozambique. The role includes supervising and managing the delivery of program activities and emergency funds, developing Helpcode regional program strategy (in collaboration with the Programs Manager for Mozambique), ensuring linkages and coherence with Helpcode protocols, standards, and procedures, supervising staff. The Program Coordinator will also be in charge of liaising and coordinating with all relevant stakeholders and donors involved in the humanitarian and nexus response in Cabo Delgado, as well as with local authorities, representing Helpcode before them.

Professional profile: Program Manager

Department: Project Unit

Location: Pemba with frequent travels to field locations, and Maputo when needed

Duration of contract: 8 months (renewable)

Starting date: 1st June 2024

Main responsibilities and tasks

Program and Project management

  • Deliver quality programme activities reporting, including the findings in terms of impact/changes at the level of beneficiaries achieved through the projects
  • Ensures an effective planning and implementation of the projects as well as timely delivery of services in line with the targets set in the projects description
  • Ensures that all the projects harmoniously contribute to overall program objectives
  • Guarantees an efficient financial management for the projects, in compliance with Helpcode model and donor regulations
  • Conducts regular meetings with the projects staff and support them (as needed) to follow up on project implementation including revision of targets against achievements, identification of gaps in the response in order to define needed adjustments in the implementation
  • Ensure an effective collaboration with the international and local partners of the projects
  • Ensure the relationship with the different actors of the projects (Donor, Local Authorities…)
  • Overlook at the activities implemented by the projects partners

Team Management & Human Resources Management

  • Ensures project team management and coordination
  • Ensures regular performance evaluation of the staff (national and international and apical staff from the local partners, as needed) in line with internal regulations.
  • Ensures timely recruitment of national staff, in coordination with relevant support staff, as per Helpcode policy for staff recruitment.
  • Ensures respect of and adherence to Helpcode rules and regulations, code of conduct and PSEA.
  • Ensures and proposing capacity-building opportunities for national staff, keeping clear oversight and reporting on trainings attended and conducted by national staff.

Financial Management and procurement

  • Prepares and ensures regular update of financial plan,
  • Verifies and approves purchase, in line with the budget and the financial and procurement plan.
  • Verifies on a weekly basis the bookkeeping entries in the Helpcode accounting spreadsheets; verifies budget line allocations, budget expenditure status against actual delivery and the financial plan for the project implementation period.
  • Ensures purchases of goods, services, supplies are in line with the relevant Helpcode procurement guidelines and procurement plan
  • Verifies the list of expenditures, prior to finalizing the interim and final financial reports.
  • Holds final responsibility for verification of all support documents.

Monitoring, evaluation and reporting

  • Delivers timely quality reporting on project activities (Monthly, Mid-Year, final report), including findings in terms of impact on individual and communities.
  • Provides monthly updates to the Country Representative and Desk Officer about project progress including achievements vs targets using Helpcode and donors’ monitoring tools
  • Prepares and implements a Monitoring and Evaluation plan

Business development

  • Contributes to the formulation of new projects as well as of the program strategy for the respective area of intervention
  • Ensures a comprehensive vision of the intervention strengthening the synergies with other projects implemented in the area.
  • Collaborates with the Country Representative, the Program Manager for Mozambique and the Technical Teams in order to integrate the different intervention in the same long term strategy.
  • In collaboration with the Program department in HQ and the Country Representative, support the development of the Helpcode Cabo Delgado and Mozambique Strategy
  • Assess emerging needs in line with Helpcode strategy and develop project proposals to be submitted to donors
  • Establishes and manages relations pertaining to project activities, with relevant stakeholders, local authorities, relevant donors and institutions. (donor, partner organizations, other stakeholders)
  • Proactively participates and represents Helpcode in relevant working groups at the regional level
  • Proactively engages in bi-lateral meetings with other INGOs and NGOs active in relevant sectors and geographical areas to avoid duplication, ensure coordination and referral and work for complementary efforts.
  • Ensures systematic information and update sharing with the Director of Programmes in HQ and relevant colleagues.

Security Management

  • Ensures application of Helpcode Security protocols
  • Is responsible for updating Helpcode Risk Assessment and Mitigation strategies

Qualifications and Knowledge

  • Post-graduate qualifications
  • Knowledge of main donors’ policies and procedures (ECHO, UN Agencies)
  • Good computer skills, in particular MS Office package
  • Fluency in Portuguese and English, written and oral

Professional experience

  • At least 5 years’ relevant working experience in humanitarian or early recovery settings
  • At least 3 years’ experience in Project Cycle Management for emergency programs and interventions
  • At least 1 year of experience in managing multi-stakeholders programs
  • Proven experience in project proposal writing and reporting.
  • Good understanding of finance and logistics requirements in humanitarian settings
  • Experience in Security Management

Skills and Abilities

  • Strong interpersonal relationships and demonstrated ability to leverage business networks and partnerships for continued growth
  • Good communication and leadership skills
  • Ability to perform under stress condition
  • Capacity to work autonomously and in problems prevention/resolution
  • Ability to think strategically and conceptually and to translate these into concrete results
  • Ability to identify, initiate and maintain good relationships with partner organizations, donors and national authorities including building professional relationships with senior decision-makers and influencers/leaders
  • Proven organizational skills and ability to effectively manage multiple tasks while fostering quality, team spirit and positive working relationships with colleagues
  • Integrity in line with the Humanitarian Principles and ethical standards
  • Cultural, gender, religion, and age sensitivity and adaptability

Desirable requirements

  • Experience / technical expertise in at least one of the sectors of interest for Helpcode: WASH, Protection, Livelihood, Education
  • Knowledge of Italian language
  • Previous experience in Mozambique

To apply, send your CV to, accompanied by 2 references and a cover letter by 15th March 2024 indicating the reference PMCDG2024

Interviews will start before the vacancy deadline. Helpcode reserves the right to fill the vacancy before the closing date for applications. Due to a potentially large number of applications, we apologise in advance for only being able respond to the shortlisted candidates.

On Helpcode

We believe in change.

A change that pushes us to do better and better, to reach new goals.

We support growth.

The growth of each child in a healthy family, in a safe school and in a serene and reliable community.

We invest in the future.

A future to which we look with concrete actions, aimed at giving lasting results in the field of children’s rights, starting from today.

We are Helpcode. We do what we say and say what we do; because living a childhood is the right of every child.

HELPCODE is an international solidarity organization, active since 1988 in Tunisia, Libya, Burkina Faso, Mozambique , DRC Congo, Yemen, Nepal, Cambodia, Slovakia and Ukraine working in health, education, protection, WASH


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